I used to never give Black Bear much thought and never cane here, but a friend of mine said it was really good, so I'll give it a try. This location is in Willows, just off the 5 freeway and I'm always it seems driving this stretch of road, so here I am with one other friend. The inside looks generically familiar and clean. Service was fine and we're seated fine. I ordered this double classic burger with house salad. The bigger burgers with 6 oz or even a 14oz patty seemed a little too much at the time. This classic double had two 3 oz patties, sort of like a double double at In N Out and a bunch of fixins, like lettuce, tomato and grilled onions. The side salad was large and higher quality lettuce than most chain places. My friend ordered something pretty different, a Bacon Cheeseburger Salad! It's a big salad that has everything a bacon cheeseburger has, except the bun. It's not a lettuce wrapped burger, but a real salad with a chopped burger patty on top with a pile of cheese and bacon, served with whatever dressing you want. He actually like it a lot, despite it seeming kinda weird to me. Looked good though. I was more impressed with Black Bear Diner than I thought I was gonna be. I'll come back and maybe even try other locations.

Excellent food, service and location. I found the restroom very clean and stocked well.

Not sure why this place has such a low rating. The service was great. Waitress was courteous. The food was hot and delicious. For them being short staffed they did a great job on a Saturday morning.

Food was good place was clean service was great. We arrived for dinner, not too busy but several tables and only one server, and she still had a smile. I felt so bad for her but she worked hard

Solid diner options as usual with Black Bear. I ordered a 2 egg combo with a biscuit and a side of gravy. My friends and I came here about an hour and a half before closing time so it the evening was quiet and winding down. Our waitress/hostess Helen was absolutely amazing. She was engaging, made us laugh, and was great company as she checked on us throughout our meal.

It was our First time at this black bear diner location on 7/22/2021. We had to wait about 10 minutes to be seated but the employees were all working hard so we didn't mind the wait. Our waitress Stephanie was very nice and took our order pretty quickly. I had the Parmesan sourdough cheeseburger (6 Oz) and onion rings my husband had the Turkey and gravy dinner. Both of our meals were very good. The Parmesan bread that my burger came on was on was delicious! We loved all the cute bear themed decorations and the cute paper menus! If we are ever back in this area we will fir sure stop in to eat again. They appeared to be understaffed but the workers all worked well together and were all in a good mood. I hope black bear diner appreciate what good workers they have. We really appreciated them and the great customer service.